Full Service Remote Computer Tech Support from the Apple certified as well as experienced professionals of Close to the Earth I.T. Concierge Service.
I recommend Sara to anyone who is looking for a true professional to deal with their computer troubles. She is very efficient and a lovely person. She is also inspiring!
I was having several annoying problems with my email, outlook, iPhone and iPad. Sara worked diligently to correct the issues. She went much further than any other consultant had before. She got all of my issues resolved and followed up to make sure all applications were working correctly together. In doing so, she discovered that my email service was not providing a secure connection. She researched a solution to the problem, and followed up with a remedy that resulted in perfect harmony between my iPhone, iPad, and desktop with Microsoft outlook. I am impressed with her skills, and mostly with her commitment to finding the right solution to my problems. I will definitely be calling her for any other issues I have with computers and programs. Thanks Sara!
I have just tried to expand a simple home network into a small but techy business, and converted one Mac to a server with 10 devices attached. All this consumer-grade Linksys, Netgear, Apple and PC stuff was not talking to each other. They are now. I could have done this myself, if I had a week to poke and prod and test and try again. Sara fixed it fast.
Sara helped us when we upgraded our system and had a lot of problems. She made everything secure in our home network and our printer finally works wirelessly! Updated everything and gave us a tune-up. She was so nice and explained what she was doing every step of the way. She was so good we kept asking her to help with our iPhones and iPads Will call her again! She’s the real deal!
We had significant Outlook and server issues. Sara came out and spent time at each computer in the office working through every single issue. On top of that, she spent extra time explaining the issues and their appropriate fixes. It’s not every day that someone will sit down with and spend the time educating you on the ins and outs of the technical issues. Even after she left the office, Sara was still available, answering my unending questions through email and text...strongly recommend Sara to others for their computer issues. Thanks, Sara
I have called on Sara to help me on a number of occasions. She arrived quickly and let me know what was wrong with the computers, fixed what was going on right on the spot and when I needed a new power supply was able to tell me how much it would cost to fix. She is very knowledgeable about Mac Systems and how to make everything work together.She is very reliable and friendly. I am so excited to have this service available here in Malibu!