Concierge Tech Service

Close to the Earth I.T. is an Apple Certified Tech Concierge Service offering remote support and monthly support subscriptions. Certified and Insured. Based in Malibu, CA. Service you can trust.

What can an I.T. Concierge Service do for you?

Making sure your computer and devices are working at its peak is crucial for your projects.  Whether you’re developing an important report or a creative design project for your clients, having a computer that works with sufficient speed and responsiveness can often mean the difference in winning a contract comfortably or losing one in a rush. Explore a more effective and economical way to manage your IT support needs? Close to Earth provides customer-focused IT solutions that helps you when you need it at an affordable monthly subscription. 

Some of our services include:

  • Fast Response Technical Support via Remote or On-site 

  • Malware Removal and Cyber Security Threat Mitigation 

  • Email Issues, Syncing and configuration of accounts

  • New computer setup and Data transfers

  • Diagnostic Testing

  • System Upgrades and Help if those Upgrades went wrong Update Correction 

  • Password Manager Set-up and Account Recovery 

  • Apple I.D and Google Account Help 

  • Managed Tech Services and Ad Hoc Tech help for Mac and P.C. 


What People are Saying: Close to the Earth

  • Sara Gepp has serviced all of our apple devices and helped us integrate them. She is a meticulous diagnostician and certified apple technician, She is honest, on-time and courteous. She patiently listens to understand the problem and she can explain the solutions in a language that I can understand and apply. And, she is a LOCAL! She cares about our community and has a service heart.
    — Lindy Hirt
  • Sara Gepp - head geek of Close to the Earth Apple IT services - just saved my bacon in the form of restoring to life my 2010 Mac Pro tower 8-core computer. Sara was capable, thoughtful and kind and put my worries completely to rest. She worked closely with my changeable schedule to come to the rescue as quickly as she could. The stakes were high: I depend on this superb but older Mac for my daily bread and butter as a Malibu-based video producer and photographer. Sara fixed all my problems and more. Not cheap, but worth every dime, believe me! Sara, I am so grateful for your wisdom, experience and kindness today! Now I can get back to work.
    — Marshall Thompson
  • Close to the Earth offers the best IT services around: efficient, full of integrity, incredibly knowledgable, and willing to work diligently to resolve the problem. Sara was able to get my laptop out of a coma--it works perfectly now! I would recommend her to anyone with an IT issue!
    — Julie Fulmer
  • Sara saved my Apple computer! Works quickly, knows what she is doing. Best experience ever with a consultant. And, a lovely person to boot.
    — Kathleen Bagnall
When you have Apple Certified Consultant Sara Gepp on your side, your stuff works! Call today.

When you have Apple Certified Consultant Sara Gepp on your side, your stuff works! Call today.